Enterprise-Grade
Managed Services
Focus on your business while we ensure your Oracle infrastructure is secure, optimized, and always on. Comprehensive support for OCI, APEX, and OAC.
Complete Support Spectrum
Integrated management across your entire Oracle ecosystem
OCI Management
End-to-end management of Oracle Cloud Infrastructure (OCI), including compute, storage, networking, and identity management (IAM).
APEX App Support
Dedicated support for Oracle APEX applications, covering bug fixes, minor enhancements, performance tuning, and version upgrades.
OAC Administration
Administration of Oracle Analytics Cloud (OAC), ensuring data pipeline integrity, report availability, and user access management.
Database Administration
Core DBA services for both autonomous and standard databases: patching, backup auditing, disaster recovery tests, and schema management.
Security Monitoring
Real-time threat detection, vulnerability scanning, compliant patching, and secure configuration auditing (Cloud Guard).
Cost Optimization
Continuous analysis of cloud usage to identify waste, rightsizing instances, and managing budgets to lower your TCO.
The Shift to Proactive Care
Stop putting out fires and start optimizing for growth
Reactive Support
Maathra Managed
Why Trust Us with Your Infrastructure?
We bring stability, security, and savings to your Oracle environment
24/7/365 Coverage
Our follow-the-sun model ensures that there is always a certified engineer watching your systems, regardless of the time zone.
Certified Expertise
Every ticket is handled by Oracle Certified Professionals (OCP). We don't outsource to unqualified tier-1 support desks.
Cloud Native
We are born in the cloud. Our tools and processes are specifically designed for OCI, maximizing its native automation capabilities.
Rapid Response
With industry-leading SLAs, we guarantee rapid engagement for critical incidents to minimize Mean Time To Resolution (MTTR).
Full Stack Capability
From the database layer up to the APEX application logic, we have the skills to debug complex issues that span the entire stack.
Dedicated Success Manager
You get a dedicated technical account manager who understands your business context and leads regular service review meetings.
Frequently Asked
Questions
Clarity on our support models and coverage
Need a custom SLA?
We can tailor a support package that fits your specific compliance and operational needs.
Get Custom QuoteNeed Reliable
24/7 Oracle Support?
Stop worrying about downtime and maintenance. Let our experts handle your infrastructure so you can focus on innovation.